AI-Powered Transformation: Welbeck Health Partners Journey to Efficiency

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CASE STUDY | HEALTH CARE AUTOMATION

AI-Powered Transformation: Welbeck Health Partners Journey to Efficiency

10X

Faster processing

85% +

Reduced Document Processing Time

90% +

Accuracy in extracting Document

company employ review

Client's Background

Welbeck Health Partners is a healthcare organization focused on partnering with leading clinicians to establish and operate best-in-class outpatient and diagnostic clinics. They aim to deliver high-quality, specialized healthcare services across various medical fields, often leveraging innovative technology and clinical expertise. The company emphasizes patient-centered care, efficient service delivery, and collaborative relationships with medical professionals.

The Challenge

Welbeck Health Partners needed to deliver fast and comprehensive health screening reports to patients.
Different health tests operated on various systems, producing results in inconsistent formats.
The manual process of extracting, analyzing, reviewing, and re-entering data was time-consuming and inefficient.
Organizing and securely storing sensitive patient data was cumbersome and inefficient without automation.
Inefficiencies hindered Welbeck's ability to expand healthcare screening packages and cater to more patients.
These inefficiencies made it difficult to provide quick health reports and limited the ability to scale their healthcare screening packages for more test combinations and a higher patient volume.

The Solution

DocAcquire played a crucial role in automating the process for Welbeck Health Partners by providing the following capabilities:

Data Extraction:- DocAcquire enabled the extraction of structured data from unstructured formats, such as PDF documents produced by various test machines. This ensured that all test results could be accurately captured and processed. The platform’s OCR engine extracts text with the highest possible accuracy, handling diverse formats, fonts, and document types, including complex bordered and borderless tables.
Task Automation:- DocAcquire helped automate the assignment of tasks to individuals involved in the process, ensuring that each step was completed efficiently and on time. The platform’s AI-driven classification and NLP capabilities identified and categorized key data points, even from unstructured and complex document layouts.
Pre-Processing:- The platform’s inbuilt document pre-processing tools automatically split and enhance scanned documents, reducing noise, enhancing text clarity, and optimizing documents for accurate data extraction.
Data Validation:- DocAcquire applies rule-based validation to ensure extracted data is accurate and contextually correct, reducing errors and ensuring consistent, reliable data output. Previously, extracting data from each document manually was a time-consuming process prone to human error. With DocAcquire’s OCR solution, data extraction and presentation are now automated with a success rate of 95% per field.

By leveraging these features, DocAcquire significantly enhanced the efficiency and accuracy of the health screening process at Welbeck Health Partners, contributing to a smoother patient journey from screening to results. The platform’s smart data processing pipeline efficiently handled poor-quality data, such as misaligned or blurred images, ensuring the relevant information was captured. Additionally, DocAcquire’s user-friendly and flexible UI, combined with its continuously evolving backend processes, set it apart from competitors, saving both time and money while improving overall operational efficiency.